Centre Services


Our Concierge team members are happy to assist you in all aspects of your visit to the centre, and can be
contacted during business hours on 07 5581 5100.

Our Concierge desks are located on the Ground Floor down from David Jones and
on the Ground Floor near Boost Juice.
Click below to view the location of the Concierge desk on our centre map:
Concierge - Ground floor near David Jones
Concierge - Ground Floor near Boost Juice


You'll find fully equipped parents' rooms located with all of our restroom facilities at Pacific Fair.  These spacious rooms have everything you need to keep you and your little one comfortable including change tables, microwaves, private feeding rooms, child toilets and of course, play areas.



Please note, The Visitor Lounge is temporarily closed.



Need some help getting around? If you require the use of a complementary wheelchair, motorised scooter or pram, let us help you!
Pacific Fair has facilities to assist customers with limited mobility, including those with temporary and permanent disabilities, the aged and parents with children.

To hire a mobility scooter, please visit Concierge on the Ground Floor near David Jones. If you require more information, please contact concierge on 07 5581 5100.


Justice of the Peace is open each week from Tuesday - Saturday from 10am - 1pm.
 If you have any enquiries, please contact Centre Management on 5581 5100

Justice of the Peace is located on the Ground Floor, near Giant Chemist and JB HiFi. Customers are served on a first-in basis. This service is proudly supported by the Gold Coast Justices Association.


Free WiFi is available throughout the centre.


The following medical services are available at Pacific Fair:

Dentist: Gold Coast Dental Services, located next to Priceline Pharmacy on the ground floor of The Arcade
Doctors: Located in Giant Chemist, Priceline Pharmacy and Terry White Chemist
Optometrists: Bailey Nelson, Bupa Optical, OPSM and Specsavers

                                                     POSTAL SERVICES

Australia Post PO Boxes: Located in the basement of the orange car park.
Australia Post Express and Regular Post Boxes: Located on the ground floor outside the green car park near the bus interchange.