Our Concierge team members are happy to assist you in all aspects of your visit to the centre, and can be
contacted during business hours on 07 5581 5100.

Our Concierge desks are located on the Ground Floor down from David Jones and
on the Ground Floor near Boost Juice.


Concierge Ground Floor near Boost Juice

Mon-Wed, Fri-Sun: 9am-6pm
Thurs: 9am-9pm

Concierge Ground Floor near David Jones
Mon-Wed, Fri-Sat: 9am-7pm
Thurs: 9am-9pm
Sun: 9am-6pm

Click below to view the location of the Concierge desk on our centre map:
Concierge - Ground Floor near Boost Juice
Concierge - Ground floor near David Jones


You'll find fully equipped parents' rooms located with all of our restroom facilities at Pacific Fair.  These spacious rooms have everything you need to keep you and your little one comfortable including change tables, microwaves, private feeding rooms, child toilets and of course, play areas.



The Pacific Fair Visitor lounge is a complimentary space available for all visitors to utilise. Visitors can use the space to plan their day while enjoying the complimentary hot and cold water, fresh fruit and a range of services. 
The Visitor Lounge is back open for your convenience from 26 June - 11 July 2021.
Located on the Ground Floor off Hooker Boulevard.



We're so excited to announce our free Pacific Fair Taxi is back operating daily from 26 June! Hail the taxi, operating daily on the Ground Floor of The Resort and we'll take you to your favourite store!



Need some help getting around? If you require the use of a complementary wheelchair, motorised scooter or pram, let us help you!
Pacific Fair has facilities to assist customers with limited mobility, including those with temporary and permanent disabilities, the aged and parents with children.

To hire a mobility scooter, please visit Concierge on the Ground Floor near David Jones. If you require more information, please contact concierge on 07 5581 5100.


Please note, Justice of the Peace is closed, reopening on 26 July 2021

From 26 July, Justice of the Peace is open from Monday - Friday from 10am - 1pm and
Saturday from 10am - 12pm.

 If you have any enquiries, please contact Centre Management on 5581 5100.

Justice of the Peace is located on the Ground Floor, near Giant Chemist and JB HiFi. Customers are served on a first-in basis. This service is proudly supported by the Gold Coast Justices Association.


Free WiFi is available throughout the centre.


The following medical services are available at Pacific Fair:

Dentist: Gold Coast Dental Services, located next to Priceline Pharmacy on the ground floor of The Arcade
Doctors: Located in Giant Chemist, Priceline Pharmacy and Terry White Chemist
Optometrists: Bailey Nelson, Bupa Optical, OPSM and Specsavers

                                                     POSTAL SERVICES

Australia Post is open Monday - Saturday on the Grould Floor in-between Terry White Chemmart and Coles, also accessible via Melody Street. Click here for opening hours.

Australia Post PO Boxes and Australia Post Express and Regular Post Boxes are located just outside Australia Post.