FAQs

To make life a little easier, we've listed some frequently asked questions below:
How can I apply for Charity Funding Request?
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Our programs for community engagement are tailored to the needs of our local community and are often achieved through philanthropic donations, fundraising, providing space in-centre for community activities and events, working with local schools, and partnering with local charities to help raise both funds and awareness. To enquire further about how Pacific Fair may be able to support your cause, please use our online enquiry form and a team member from Pacific Fair will respond within 2 business days.
 
Where is Pacific Fair located?
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Pacific Fair is conveniently located on the Gold Coast Highway at Broadbeach, just 30 minutes north of the Gold Coast Airport and short distance from Surfers Paradise. Click here for more location on where to find us.

 
How can I acquire images of Pacific Fair for Commercial purposes?
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Please use our online enquiry form including details of your company and what purpose the images will be used for.

 
How many hours can I park free?
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Pacific Fair currently offers five hours free parking, or free all-day parking for customers who have spent a combined $300 in any store on the same day. Entry to the car park is free after 5pm. Terms and conditions apply; please click here for more information.

 
Can I store my luggage?
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Pacific Fair has luggage lockers available for hire at the Visitor Lounge, located on The Boulevard, off Hooker Boulevard. Hire starts from $4 for small bags. Please click here for more information and prices.

 
Do you have a Concierge / Information Desk where I can find out more about Pacific Fair?
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Our friendly Concierge team are on hand to assist with any question you may have. Concierge desks are located on the Ground Floor near David Jones, on the Ground Floor near Boost Juice or the Visitor Lounge located just off Hooker Boulevard (open during school holiday periods). Concierge is open during general centre opening hours and can also be contacted on 07 5581 5100.

 
Can you arrange a private pick-up from my hotel?
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At this stage, Pacific Fair does not offer private pick-ups from hotels. Should you wish to request a private transfer, we would be delighted to work with your hotel partner. Please speak with one of our friendly Concierge team members on 07 5581 5100 to find out more.

 
What was the value of the Pacific Fair Redevelopment?
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The investment into the most recent Pacific Fair redevelopment was $670 million.

 
What are the Parking rates for Pacific Fair and can I validate my receipts for free parking?
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Click here to view the current parking rates. Receipts totalling $300 or more from the same day can be validated in exchange for free all-day parking. Terms and conditions apply.

 
How can I find out more about a Short-term or Casual leasing enquiry and/or pop-up store?
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Please use our online enquiry form or phone 07 5581 5100 to find out more about a short-term or casual lease at Pacific Fair.

 
How can I find out the latest news on what's happening at Pacific Fair?
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To keep up to date with what’s happening at Pacific Fair, follow us on Facebook, Instagram or Twitter, or sign up to our VIP database by clicking here.

www.facebook.com/pacificfair
www.twitter.com/pacificfairgc
www.instagram.com/pacificfair

 
How can I find out about a short-term or casual leasing enquiry and/or pop-up store?
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Please phone 07 5581 5100 to find out more about a short-term or casual lease at Pacific Fair
What Community initiatives do you have in place?
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Pacific Fair is committed to serving the needs of our communities. Our programs are tailored to the needs of our local community and are often achieved through philanthropic donations, fundraising, providing space in-centre for community activities and events, working with local schools, and partnering with local charities to help raise both funds and awareness.

Pacific Fair is the proud supporter of Currumbin Wildlife Hospital Foundation. Each year, Pacific Fair works with the Foundation to raise awareness and funds to support their vital work treating, rehabilitating and releasing sick, injured and orphaned native wildlife.
If you need any further assistance, please contact us on 07 5581 5100.

 

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